Villagers, commuters and school buses were affected by a road closure in Ashford Hill last Wednesday morning (April 20), due to works to repair a burst pipe.
The closure of Ashford Hill Road at the A339 junction, by Southern Water, in conjunction with Highways England, followed low water pressure in the area the previous day.
A villager said: “On Tuesday, some people had no water and some had very low pressure.”
She said that school buses, including those serving Ashford Hill Primary, The Clere and Park House schools, were unaware of the closure, and added: “It’s a major route for people going from Tadley to Newbury and bus routes for three schools.
“It was bad for people trying to get to AWE (Aldermaston) as Ashford Hill Road is a very busy route for commuters.”
Southern Water issued a statement today (Thursday) confirming reports of low water pressure in the area, on the day before the road closure (Tuesday April 19):
"We immediately dispatched a crew, who were on site with in an hour," said Carlie Rydings, a spokesperson for Southern Water.
We discovered the low pressure calls were due to a burst pipe and began the excavation and repair as quickly as possible. We had to liaise with the Highways England to close the road while this emergency work was taking place - this was due to the proximity of the excavation to the road, which posed a public safety issue.
Our crew worked round the clock to replace the pipe and we had to temporarily disrupt water supply to homes in the immediate area while this took place. Water was off from 3pm on Tuesday to 12.25am on Wednesday 20 April.
We're sorry that customers did not feel they had enough warning of the traffic restrictions. As this was an emergency repair work, rather than planned works, it can sometimes pose a challenge in terms of giving people pre-warning.
We would like to thank our customers and road users for their patience while we carried out this vital work."