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Berkshire NHS Trust rated "Good" by watchdog

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Community-based mental health service also rated "Outstanding"

A local NHS trust has been rated “good” after an inspection by the Care Quality Commission, making it the first combined trust in the South to reach the second highest grade.

Berkshire Healthcare NHS Foundation Trust, a combined mental and community health trust, also saw its community-based mental health service judged as “outstanding”.

Inspectors found that overall patients felt they were treated with kindness, dignity and respect and that patients’ needs were managed well.

The health watchdog also noted that the wards and clinics across the trust were both clean and well-maintained, staff were motivated, well-trained and supervised and the organisation possessed strong leadership.

Some areas were noted as still needing improvement, however, particularly in-patient wards for older people and those with a learning disability.

Director of nursing and governance for Berkshire Healthcare, Helen Mackenzie, said: “I am extremely proud of all our staff, who have rightly been recognised for the fantastic levels of care and professionalism they show on a daily basis.

“We will continue to focus on providing the very best possible services.”

Chief executive Julian Emms said: “I am delighted with our result, but take on board and welcome all the findings in the report, particularly where improvements are still needed.

“We know there is still more work to be done and we are absolutely committed to bringing all our services up to a good or outstanding level over the coming months.”

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