West Berkshire Council brings in temporary planning consultants to tackle backlog of planning applications
West Berkshire Council says it is employing temporary planning consultants to tackle the backlog of planning applications.
It says there is a national shortage of planning officers and other specialists.
“We appreciate the frustration that delays to planning applications can cause, but we ask our applicants and agents to bear with us whilst we undertake these measures,” it says.
“If you are waiting on an application, rest assured that we are working on it but please avoid asking for updates as this takes officers away from dealing with cases.
“We will, however, endeavour to give proactive updates on when applications will likely be determined.”
The council says it is reviewing its procedures by developing a new customer charter.
This will set out how it will deal with all applications, negotiations and communications in the longer term by improving the options available for pre-application advice.
“These measures will take some time to take full effect, and we are grateful for your patience whilst we clear the backlog and transition into our new way of working,” it adds.