HMV u-turn will see gift vouchers accepted from today

Administrators Deloitte announced the U-turn yesterday (Monday) saying that after assessing HMV’s financial situation, the music and games retailer would now accept gift vouchers.
Deloitte said: “We will continue to assess the longer term options for the business whilst continuing to trade.”
HMV customers expressed anger and confusion last Tuesday when it emerged that because of it entering administration, the chain would not accept gift vouchers.
Deloitte, also appointed as administrators to DvD rental chain Blockbuster, has said it is to close 129 Blockbuster stores across the country but added that customer loyalty schemes will be honoured.
If any customers are concerned about their consumer rights, help is at hand from West Berkshire Citizens Advice Bureau and West Berkshire Council’s Trading Standards Service.
West Berkshire Council’s executive councillor for public protection, Hilary Cole (Con, Chieveley), said: “This can be a confusing time for consumers. We are working in partnership with the local Citizens Advice Bureau to ensure consumers have the information they need to best protect their interests.”
Customers with queries on their consumer rights can contact the Citizens Advice Bureau on 08454040506 or visit www.adviceguide.org.uk